1 thought on “How to complain about Dunhua Supermarket”
Lana
It is recommended that you can complain to the Supermarket Customer Service Department, the Consumer Association, the Dunhua Industry Administration Administration Bureau, or call the 12315 consumer complaint hotline. . Specific methods for consumer complaints: 1. Supermarket sales problems. Non -food categories can be complained to the supermarket customer service department or complained to the Industrial and Commercial Bureau, or 12315 consumer complaint hotline. 2, food sales of supermarket sales, if it is an advertising problem, can complain to the Industry and Commerce Bureau. Quality issue complaints to the Food and Drug Administration can also complain in the supermarket customer service department. Consumer complaint hotline 12315 and food safety hotline 12331 can be complained. . The “Consumer Rights Law” stipulates: 1, Article 7: Consumers enjoy the right of people and property security without damage when purchasing, using goods and receiving services. Consumers have the right to request the goods and services provided by the operator to meet the requirements of ensuring the safety of personal property. 2, Article 11: If consumers are damaged by personal and property due to personal and property due to their purchase, use of goods or receiving services, they have the right to obtain compensation in accordance with the law. . Consumer complaint precautions: 1. The complaint must be timely, and we must seek truth from facts; 2, the requirements and opinions must be reasonable and legal, the materials must be complete, the evidence must be deprivory; 3, complaints It is necessary to say simple, focus on prominent, and make reasonable requirements. . Punishment of quality problems in food: 1, compensation for non -food problems, in accordance with the “Protection Law of the People’s Republic of China Consumer Rights and Interests”, it is three times the purchase amount, the lowest 500 yuan rise. 2, compensation for food products products, in accordance with the “Food Safety Law of the People’s Republic of China”, is ten times the amount of the amount, starting at a minimum of 1,000 yuan. 3, in addition, if food products are caused by consumers’ health problems, they can choose to lose three times compensation. 4. Article 96 of the Food Safety Law stipulates: “The production of food or sales that does not meet food safety standards is a food that does not meet food safety standards. In addition to requiring compensation for losses, consumers also You can ask producers or sellers to request a 10 -fold compensation for paying the price. “
It is recommended that you can complain to the Supermarket Customer Service Department, the Consumer Association, the Dunhua Industry Administration Administration Bureau, or call the 12315 consumer complaint hotline.
. Specific methods for consumer complaints:
1. Supermarket sales problems. Non -food categories can be complained to the supermarket customer service department or complained to the Industrial and Commercial Bureau, or 12315 consumer complaint hotline.
2, food sales of supermarket sales, if it is an advertising problem, can complain to the Industry and Commerce Bureau. Quality issue complaints to the Food and Drug Administration can also complain in the supermarket customer service department. Consumer complaint hotline 12315 and food safety hotline 12331 can be complained.
. The “Consumer Rights Law” stipulates:
1, Article 7: Consumers enjoy the right of people and property security without damage when purchasing, using goods and receiving services. Consumers have the right to request the goods and services provided by the operator to meet the requirements of ensuring the safety of personal property.
2, Article 11: If consumers are damaged by personal and property due to personal and property due to their purchase, use of goods or receiving services, they have the right to obtain compensation in accordance with the law.
. Consumer complaint precautions:
1. The complaint must be timely, and we must seek truth from facts;
2, the requirements and opinions must be reasonable and legal, the materials must be complete, the evidence must be deprivory;
3, complaints It is necessary to say simple, focus on prominent, and make reasonable requirements.
. Punishment of quality problems in food:
1, compensation for non -food problems, in accordance with the “Protection Law of the People’s Republic of China Consumer Rights and Interests”, it is three times the purchase amount, the lowest 500 yuan rise.
2, compensation for food products products, in accordance with the “Food Safety Law of the People’s Republic of China”, is ten times the amount of the amount, starting at a minimum of 1,000 yuan.
3, in addition, if food products are caused by consumers’ health problems, they can choose to lose three times compensation.
4. Article 96 of the Food Safety Law stipulates: “The production of food or sales that does not meet food safety standards is a food that does not meet food safety standards. In addition to requiring compensation for losses, consumers also You can ask producers or sellers to request a 10 -fold compensation for paying the price. “